Mirrorday support

Need help? Open Mirrorday → Settings → Chat with us, or email jacques.snchz@gmail.com. We usually reply within one business day.

Frequently asked questions

Where is my journal stored?

Only on your iPhone. Mirrorday has no account and no cloud copy. Use Settings → Your data → Export journal as text to keep a backup.

Why are my reflections short or simple?

Richer reflections use Apple Intelligence, which needs a compatible iPhone running iOS 26 with Apple Intelligence turned on in Settings. Otherwise Mirrorday uses its quick on-device reader. Settings → Reflections shows which one you have.

How many free reflections do I get?

Your first week is unlimited. After that the free plan includes 3 reflections every 7 days. Mirrorday Pro makes them unlimited and adds 30 and 90-day patterns and the Weekly Read.

I don't get my daily reminder.

Turn on Settings → Reminder → Daily reminder in Mirrorday, and make sure notifications for Mirrorday are allowed in the iPhone Settings app.

Is Mirrorday therapy?

No. Mirrorday is a self-reflection tool, not medical advice. If you are struggling, talk to someone you trust or a professional. In a crisis, call your local emergency number or visit findahelpline.com.

Restore purchases

On a new iPhone, sign in with the same Apple Account, open Mirrorday → Settings → Restore purchases (also on the Pro screen).

Cancel a subscription

Open the iPhone Settings app → tap your name → Subscriptions → Mirrorday → Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period. Apple handles all billing and refunds (reportaproblem.apple.com).

Contact

Limed Consulting LLC · jacques.snchz@gmail.com